Service & Calibration

No. The target value is only used by the gauge to calculate the percent of compaction that has been achieved. The gauge will still give Wet Density, Dry Density, Moisture and Percent Moisture results without the target density entered. The percent compaction can be calculated at a later time if necessary.
Example: (DD/Proctor) x 100 = %Proctor or (WD/Marshall) x 100 = %Marshall

The percent moisture result will be elevated and the dry density read by the nuclear density gauge will be lower if the material contains frost. Therefore, the tests will fail. When the water freezes it expands and takes up a larger volume in the material beneath the gauge. Because water is less dense than the measured material, the density will be lower and the percent moisture will be higher. It is commonly written in engineering specifications that “no fill may be placed over frozen material.” In extreme cases, settling could occur if frozen material is covered and thaws at a later time.

In order to scale the count values to a reasonable number of digits, Troxler devices use prescale factors when performing measurements, standard counts and any other diagnostics count. In other words, the count that a gauge displays is the total number of ionization events measured by the gauge divided by the appropriate prescale factor. The prescale factor is typically not needed by the gauge operator. However, the ASTM standards D 6938 and D 2950 give a formula which requires the use of the prescale factor to check the stability of the standard counts. The prescale factors are listed below: For Troxler Models 3401, 3411, 3430, 3430 Plus, 3440, 3440 Plus, and 4300 devices, a prescale of 16 is to be used in the formula when a 4-minute standard count is performed. For Troxler Models 3450 and 4640 devices, a prescale of 8 is to be used in the formula when a 4-minute standard count is performed.

It can read the moisture as a relative reading; in other words it will give an indication of a problem area, but will not give a definite moisture content. There are constituents in concrete that can cause the moisture readings to be in error, but as long as the concrete is homogeneous, the error will be constant. Example: If the slab reads approximately 12% moisture in all areas but one area is approximately 20%, it can be assumed that this is a problem area. This will give an indication of where a core sample should be taken for investigative purposes.

This message means that the gauge cannot calculate the test results. Usually this is due to the fact that there is no standard count in the memory. Also, this could mean that the depth switch is not correctly set; if the depth switch is set at a value much different than that which is actually being measured, the calculated results will be too large for the gauge to calculate. Try taking a new standard and checking the depth switch before taking a measurement.

The oven dry tells the true moisture content by removing all water from the sample. The gauge measures the hydrogen present in the material; which is usually in the form of water. If the material contains naturally occurring hydrogen or bound hydrogen, the gauge will measure the moisture falsely high in many cases. (Some of these materials are: mica, lime, fly ash, cement, organic materials, gypsum, coal, phosphates, etc.) A false low reading can also occur but is less common (causes include: high salt or iron oxide content or boron, lithium or cadmium present). A moisture offset will adjust for this problem.

We recommend that the gauges be properly evaluated for accuracy or calibrated every 12 months.

For models 3440 and 4640, reset the battery life to 190 hours. Ensure charger is good. Check charger jack to see if it is loose/broken. Possible bad battery pack.

Take the gauge to a clean, dry environment and remove the control panel or “scaler”. Check for loose hardware inside the gauge that could short the high voltage. Check for moisture inside the gauge and, if moisture is present, remove the scaler and dry overnight with a fan.

Ensure that the gauge is positioned properly. Make sure that those standard counts stored are appropriate by comparing to the factory standard counts reported in the most recent calibration printout. If a standard count has not been performed in more than a month and a new count fails by a small percentage (less than 5%), accept the new count and perform four more. The fifth standard count should pass.

Obtain the gauge’s most recent calibration printout and check that the calibration constants in the memory match those on the printout. Also, verify that the depth strip is functioning correctly. Check for correct standard counts.

Ensure you have a good standard count. Verify you are at the correct depth. Check to make sure no offsets are enabled. Make sure that the handle is clicked into the notch (depth position) properly. Do not pass notch or push up on the handle after positioning it.

Magnalube is the recommended lubricant. Place a small amount on the source rod and exercise the rod up and down. Check the bottom of the gauge to make sure dirt has not accumulated in the sliding block or base plate area.

You need to calibrate the depth strip. If this doesn’t fix the problem, your gauge may need servicing.

Press and hold the OFF button for 15-30 seconds until the gauge turns off. If it does not turn off, remove the scaler and unplug the ribbon cable from the baseboard. Plug the cable back in and turn the gauge on allowing it to go through its 5 minute self-test.

Perform memory reset on gauge. 3440 reset / 4640 reset

No. Troxler provides a MSDS disclaimer statement for your files.

A list of compatible USB devices is available here.